Skip to main content

Getting Started with FireGlue

This guide will help you set up FireGlue and get your first cold email campaign running successfully.

Prerequisites​

Before you begin, make sure you have:

  • A domain name for your email campaigns
  • Access to your domain's DNS settings
  • A Microsoft 365 or Google Workspace account (optional but recommended)
  • Basic understanding of email deliverability best practices

Setup Process Overview​

The FireGlue setup process consists of several key steps:

  1. Account Setup - Create your FireGlue account
  2. Domain Configuration - Add and verify your domains
  3. Provider Integration - Connect your email providers
  4. Health Monitoring - Set up monitoring for your domains
  5. Campaign Creation - Create and launch your first campaign

Step-by-Step Setup​

1. Account Setup​

  1. Visit app.fireglue.com
  2. Create your account with a secure password
  3. Verify your email address
  4. Complete your profile setup

2. Domain Configuration​

Adding your first domain is crucial for email deliverability:

  1. Navigate to Domains in your dashboard
  2. Click Add Domain
  3. Enter your domain name (e.g., yourdomain.com)
  4. Follow the DNS verification process
  5. Configure SPF, DKIM, and DMARC records

📖 Detailed Domain Setup Guide →

3. Provider Integration​

Connect your email providers for seamless management:

Microsoft 365 Integration​

  1. Go to Integrations → Microsoft 365
  2. Click Connect Tenant
  3. Authorize FireGlue to access your Microsoft 365 account
  4. Configure mailbox settings

Google Workspace Integration​

  1. Navigate to Integrations → Google Workspace
  2. Set up OAuth credentials
  3. Connect your Google Workspace domain
  4. Configure API access

📖 Provider Integration Guide →

4. Health Monitoring Setup​

Enable monitoring to track your domain health:

  1. Go to Health Monitoring in your dashboard
  2. Review the health scoring system
  3. Set up alerts for critical issues
  4. Monitor your domain reputation

📖 Health Monitoring Guide →

5. Create Your First Campaign​

Once your infrastructure is set up:

  1. Navigate to Campaigns
  2. Click Create Campaign
  3. Set up your email sequence
  4. Configure targeting and personalization
  5. Launch your campaign

📖 Campaign Creation Guide →

Best Practices​

Domain Management​

  • Use dedicated domains for cold email campaigns
  • Keep warm-up and cold email domains separate
  • Monitor domain reputation regularly
  • Maintain proper DNS records

Email Content​

  • Personalize your messages
  • Keep subject lines under 50 characters
  • Include clear call-to-actions
  • Follow email compliance guidelines

Deliverability​

  • Start with low volumes
  • Gradually increase sending limits
  • Monitor bounce and complaint rates
  • Maintain list hygiene

Common Issues​

DNS Verification Problems​

  • Ensure DNS changes have propagated (can take up to 48 hours)
  • Check for typos in DNS records
  • Verify you have access to modify DNS settings

Provider Connection Issues​

  • Check API credentials and permissions
  • Ensure your provider account is active
  • Verify network connectivity

Health Score Concerns​

  • Review bounce and complaint rates
  • Check domain age and history
  • Monitor sending patterns

📖 Troubleshooting Guide →

Next Steps​

Now that you have a basic understanding of the setup process:

  1. Add Your First Domain →
  2. Set Up Health Monitoring →
  3. Explore API Integration →
  4. Read Best Practices →

Support​

Need help getting started? We're here to assist: